Eton provides the following sequencing services tailored to your specific research. All services are performed on ABI 3730xl DNA Sequencers. For pricing information or additional questions please contact firstname.lastname@example.org.
How to Order
- Register new account.
- Log in and place order online.
Need help? Use our ordering guide.
- Follow sample submission guidelines.
- Determine if your samples are eligible for pickup.
Online Ordering System
Fast and simple. Track and modify your orders, available any time of day. System notifies us immediately for sample pick up.
Free Universal Primers
We offer a large selection of free primers
Free Primer Storage
To enjoy this service, simply choose "To Be Saved" choice under "Primer Source" on the order "Details" page of the online order form.
Samples are stored free of charge for a period of two weeks from the week of processing and will be properly disposed of after the two weeks have passed. If longer storage is needed for any specific projects, please contact our support team and notate it in your special instructions on your order.
Available Mon-Fri. Submit orders online by cut off times to qualify for same day pickup. Late drop off available at SD branch. For pick-up availability and cut off times in your area, please contact your nearest branch by phone 1-800-758-1630 or email email@example.com
Results within 7-12 hours of sample arrival to local lab for local same day sequencing service requests and regular morning pick up orders (varies by branch - e-mail firstname.lastname@example.org for details).
Local customers with regular afternoon/evening pick up receive results no later than noon the next day, which includes Saturday results. See Same Day Sequencing service for a faster turnaround.
Out of area customers with pick up receive their results next day by *6pm (varies by branch - e-mail email@example.com for details).
Mail-in customers who ship overnight will receive their data next day by *6pm.
For direct sequencing from colony orders (DSC), results are delivered within 36 hours upon the arrival of samples in our facility. Large DSC order may take additional 12 hours.
*Time is only guaranteed if packages arrive on time to our facilities and as long as there are no courier delays due to inclement weather, road conditions, etc or any events beyond our control.
Customers receive data with a reading length of ~1000bp with a reliable length of 700-800bp for high quality template. Results are automatically sent by sequencers to email or available for download. You will receive both the text and chromatogram files.
Customer Service Benefits
Our team is available to help you with any questions or concerns you may have. To contact our customer service department, please email firstname.lastname@example.org. Business Hours: 9am-6pm local time
Free Sample Checks
Sample concentrations are checked upon arrival. Free dilutions are provided if needed.
If you are unsatisfied with any of your sequences, we offer troubleshooting and free repeats upon review of your data. To qualify, make sure you follow our sample submission guidelines or download pdf. Please note: Free repeats are not available for the SeqSpecial protocol nor for reactions with premixed samples.